Overnight Emergency Veterinary Assistant Shift Lead - Ralph Ave/Brooklyn, NYC

Veterinary Emergency Group (VEG)•Palm Bay, FL

1d•$21 - $45•Onsite

About The Position

VEG is hiring an Overnight Emergency Veterinary Assistant Shift Lead for its Ralph Ave/Brooklyn, NYC location. The Shift Lead owns the rhythm and flow of each shift, helping ensure patients receive high-quality care and team members have the support they need. The role provides a big-picture view of shift operations, anticipates changing needs, and steps in wherever needed. It includes coordinating team activities, supporting workflow, and coaching colleagues while maintaining a calm, safe, and supportive environment.

Requirements

Credentialed Veterinary Technician (CVT, RVT, LVT, or LVMT), or enrolled in the VEG Credentialing Support Program; credentialing is preferred.
At least 1 year of experience in a veterinary technician or assistant role.
Strong understanding of clinical workflow and team dynamics.
Confidence navigating floor operations while guiding others empathetically.
Excellent communication and conflict-resolution skills.
Flexibility and willingness to step in wherever needed.
Leadership instincts, an ownership mindset, and desire for professional growth.
Basic computer skills and familiarity with practice management software and electronic medical records.
Strong communication when collaborating with pet parents and team members.
Fine motor skills for handling patients and medical equipment.
Ability to stand for prolonged hours, kneel, and work on the floor.
Ability to lift up to 25 kg independently and support up to 40 kg with assistance.
Willingness to work in a noisy environment with strong or unpleasant odors.
Availability for nights, weekends, and holidays on a rotating or as-needed basis according to hospital needs.
Ability to work in a fast-paced environment with people from varied backgrounds and personality types.

Nice To Haves

Experience in emergency or specialty veterinary medicine.
Credentialed Veterinary Technician (CVT, RVT, LVT, or LVMT), or enrollment in the VEG Credentialing Support Program.

Responsibilities

Monitor patient status, team capacity, and shift-wide needs.
Manage daily workflow and help the team adjust to unexpected situations.
Assign and adapt shift roles, communicating expectations clearly.
Provide hands-on support on the floor as needed.
Coordinate breaks, assist with conflict resolution, and model calm under pressure.
Lead shift transitions, team huddles, and start- and end-of-day wrap-ups.
Communicate clearly, direct questions appropriately, and escalate important issues.
Help the team use downtime for learning or rest.
Report incidents and notable events with a focus on transparency and growth.
Work with hospital leadership on coverage, call-outs, and ongoing coaching.

Benefits

Competitive compensation of $21.00–$45.00 per hour, including base pay and 401(k) match.
Medical, dental, and vision coverage starting on day one.
QPR training and access to free therapy or counseling.
Potential eligibility for equity after one year of full-time, active employment.
Clinical and leadership learning programs and unlimited emergency medicine continuing education.
Annual travel stipend for continuing education: $2,500 for full-time credentialed employees and $1,000 for full-time uncredentialed employees.
Clinical student loan repayment.
Paid parental leave of up to 12 weeks at 100% of regular salary.
Fertility and family-building care for all types of families.
Flexible work schedules.
Employee referral program.
Scrubs, company merchandise, and food in the fridge.