Customer Service Rep(07751) - 301 Mission St

Domino's Franchise • Oceanside, CA

1d

About The Position

The Customer Service Rep operates equipment; stocks ingredients and supplies; prepares products; receives and processes telephone orders; takes inventory; completes paperwork; and cleans equipment and the facility. On-the-job orientation and training are provided. The role involves communicating with customers and co-workers in person and by phone, entering orders on a keyboard or touch screen, and handling payments accurately.

This position is performed primarily standing and involves repetitive tasks, frequent reaching and hand use, and occasional lifting and carrying. Work may expose the employee to changing weather and temperatures, food odors, cornmeal dust, hot surfaces and tools, sharp edges, and moving mechanical parts. The posting also describes delivery duties, including driving within a designated delivery area and carrying orders to customers.

Requirements

• Ability to comprehend and give correct written instructions.
• Verbal, writing, and telephone skills to take and process orders.
• Ability to add, subtract, multiply, and divide accurately and quickly, with a calculator if needed.
• Ability to make correct monetary change.
• Motor coordination between eyes and hands or fingers to make precise movements rapidly and accurately.
• Ability to use a computer keyboard or touch screen to enter orders.
• Ability to perform repetitive tasks, work alone and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
• Ability to lift and handle deliveries weighing up to 50 pounds and perform the physical activities described in the posting.
• For delivery duties: ability to drive within a designated delivery area.

Responsibilities

• Operate all equipment.
• Stock ingredients from the delivery area to storage, the work area, and the walk-in cooler.
• Prepare products.
• Receive and process telephone orders.
• Take inventory and complete associated paperwork.
• Clean equipment and the facility approximately daily.
• Communicate with customers and co-workers to process orders in person and over the phone.
• Enter orders using a computer keyboard or touch screen.
• Make correct monetary change.
• Unload deliveries using a hand truck and stock ingredients and supplies on shelves.
• Deliver pizzas within a designated delivery area, carrying food and beverages to customers.
• Perform tasks such as changing prices on signs, washing walls, and maintenance as needed.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed