Customer Service Rep(01401) - 1150 US Hwy 127 S

Domino's • Frankfort, KY

7h

About The Position

The Customer Service Rep answers phone calls, enters pizza orders into a computer, serves customers, and learns to prepare pizzas from start to finish. The role calls for a positive outlook and the ability to work with the general public. On-the-job orientation and training are provided, and opportunities for advancement are available, including progression into management or franchise ownership.

Store team members operate equipment; stock ingredients and supplies; prepare products; receive and process telephone orders; take inventory and complete related paperwork; and clean equipment and the facility. The position involves communicating with customers and coworkers, using a computer keyboard or touchscreen, handling money accurately, and working both independently and with others.

Requirements

• Must be 18 years of age or older.
• Ability to comprehend and give correct written instructions.
• Ability to communicate verbally with customers and coworkers to process orders by phone and in person.
• Ability to add, subtract, multiply, and divide accurately and quickly, using a calculator if needed.
• Ability to make correct monetary change.
• Verbal, writing, and telephone skills for taking and processing orders.
• Motor coordination between eyes and hands or fingers to make precise movements rapidly and accurately.
• Ability to work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
• Ability to stand for most tasks and walk short distances for short durations.
• Ability to lift and handle delivery cases weighing up to 50 pounds and stack them on shelves up to 72 inches high.

Responsibilities

• Answer phones and receive and process telephone orders.
• Enter customer orders using a computer keyboard or touchscreen.
• Communicate with customers and coworkers in person and over the phone.
• Learn to prepare pizzas and other products.
• Operate store equipment.
• Stock ingredients and supplies from the delivery area to storage, work areas, and the walk-in cooler.
• Take inventory and complete associated paperwork.
• Clean equipment and the facility approximately daily.
• Unload bulk product deliveries using a hand truck and lift and stack cases onto shelves.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed