Customer Service Rep(08895) - 3509 US Hwy 84

Domino's Franchise•Blackshear, GA
•Onsite

About The Position

Customer Service Representatives greet customers, answer phones, take orders, provide customer service, operate the cash register, collect payments, and prepare pizzas quickly and accurately according to portion sizes, recipes, and baking procedures. They maintain restaurant cleanliness and a professional appearance in accordance with Domino’s Pizza Grooming Standards, and perform other duties as assigned. The role offers a flexible schedule, but employees must be willing to work when the team needs them, including weekends and holidays, when the stores are busiest. The position may suit someone seeking a hobby, primary job, or supplemental work, with potential opportunities to grow into management. The work involves standing for most tasks, walking short distances, and occasional paperwork while seated. Team members may unload and stock deliveries, carry ingredients and pizza trays, push or pull tray dollies, and occasionally use stairs or a ladder. Delivery-related tasks may include carrying orders and navigating multiple flights of stairs. Work conditions include changing temperatures, food odors, cornmeal dust, cramped spaces, hot surfaces and tools, sharp edges, moving mechanical parts, and sometimes adverse weather during outside tasks or deliveries. The role requires telephone communication, vision for in-store tasks and driving, depth perception, and the ability to distinguish hot from cold surfaces. Employees must be able to perform repetitive tasks, work alone or with others and under stress, meet quality standards, interact with people, and make judgments and decisions.

Requirements

  • Be at least 16 years old.
  • Be friendly and comfortable talking to strangers.
  • Be a team player who is punctual and has a positive attitude.
  • Be willing to work when needed, including weekends and holidays.
  • Meet the physical demands of the role, including prolonged standing, walking, lifting and carrying items, pushing or pulling trays, and occasional stair or ladder use.
  • Be able to communicate by telephone and meet the described vision and sensory demands.
  • Be able to perform repetitive tasks, work independently and with others, work under stress, meet quality standards, deal with people, and make judgments and decisions.

Responsibilities

  • Greet customers and take orders with a smile, including answering phone calls.
  • Operate the cash register and collect customer payments.
  • Make products quickly, accurately, and consistently while following portion sizes, recipes, and baking procedures.
  • Maintain cleanliness throughout the restaurant, including customer-facing and back-of-store areas.
  • Maintain a professional appearance in compliance with Domino’s Pizza Grooming Standards.
  • Perform other duties as assigned.
  • Unload and stock product deliveries using a hand truck as needed.
  • Carry, push, or pull supplies, pizza trays, and orders as required.
  • For delivery tasks, travel between the store, delivery vehicle, and customer locations, carrying pizzas and beverages.
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