Customer Service Rep(6313) - 11124 Hwy 51 S

Domino's Franchise•Atoka, TN

About The Position

As a Customer Service Representative at Domino’s Pizza, you will be the first point of contact for customers. You will ensure orders are taken accurately and customer concerns are handled efficiently, while assisting with food preparation, maintaining store cleanliness, and providing friendly service to enhance the overall customer experience.

Requirements

  • Strong communication and customer service skills.
  • Ability to work in a fast-paced environment.
  • Basic math skills for handling transactions.
  • Ability to stand for extended periods and perform physical tasks.
  • Team-oriented with a positive attitude.
  • Must be at least 16 years old.

Responsibilities

  • Greet customers warmly and assist with orders in person and over the phone.
  • Accurately enter customer orders into the system and handle payment transactions.
  • Provide product recommendations and promotions to enhance customer satisfaction.
  • Resolve customer complaints efficiently and professionally.
  • Assist with food preparation, including making pizzas and other menu items when needed.
  • Maintain cleanliness of workstations, the lobby, and restrooms.
  • Ensure compliance with health and safety standards.
  • Work effectively as part of a team to meet service goals.
  • Assist with stocking and inventory management.
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