Customer Service Rep(06116) - 10518 Greensboro Rd.

Domino's Franchise • Denton, MD

15h

About The Position

The Customer Service Rep helps prepare and process pizza orders as part of the Domino’s store team. The role includes communicating with customers and coworkers by phone and in person, entering orders, preparing products, handling ingredients and supplies, and maintaining equipment and the facility. On-the-job orientation and training are provided. The position offers potential advancement from customer service to management and other opportunities within Domino’s.

Requirements

• Must be at least 16 years old.
• Ability to understand and provide correct written instructions.
• Ability to communicate verbally with customers and coworkers to process orders by phone and in person.
• Ability to perform basic arithmetic accurately and quickly, using a calculator if needed.
• Ability to make correct monetary change.
• Verbal, writing, and telephone skills for taking and processing orders.
• Ability to make rapid, accurate movements with eye-hand and finger coordination.
• Ability to enter orders using a computer keyboard or touch screen.
• Ability to work alone and with others, perform repetitive tasks, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
• Ability to stand for most tasks and walk short distances for short durations.
• Ability to lift deliveries weighing up to 50 pounds and place cases on shelves up to 72 inches high.
• Ability to carry supplies, including occasional pizza sauce weighing 30 pounds and pizza dough trays weighing approximately 12 pounds each.
• Ability to push or pull trays on a dolly and occasionally navigate stairs or climb a ladder.
• Ability to bend, crouch, squat, reach above 72 inches, and perform continuous hand tasks, including forceful use of forearms and wrists.

Responsibilities

• Operate store equipment.
• Stock ingredients and supplies from the delivery area to storage, work areas, and the walk-in cooler.
• Prepare products.
• Receive and process telephone orders and communicate with customers in person.
• Take inventory and complete associated paperwork.
• Clean equipment and the facility approximately daily.
• Unload ingredient and supply deliveries using a hand truck and move items to storage shelves.
• Perform other store-team tasks, including removing trash, stocking, and cleaning.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed