General Manager(06116) - 10518 Greensboro Rd.

Domino's Franchise•Denton, MD

About The Position

The General Manager is responsible for everything that happens during a shift, including staffing, paperwork, cost and inventory controls, cash handling, food management, customer relations, scheduling, store cleanliness, marketing, and profitability. The manager sets an example for the crew, follows all company policies and procedures, and expects the same from team members. The role also includes general store team-member duties such as operating equipment, stocking ingredients, preparing products, processing telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility. On-the-job orientation and training are provided. The posting also describes delivery-related duties and requirements, including delivering products and flyers within a designated area using an insured vehicle and a valid driver's license with a safe driving record. The position involves working with customers and coworkers in person and by telephone, entering orders on a computer or touch screen, handling money, and performing physical store and delivery tasks. Work conditions can include adverse weather, temperatures ranging from 36 degrees in the cooler to 90 degrees or above in some work areas, food odors, cornmeal dust, cramped spaces, hot surfaces and tools, sharp edges, and moving mechanical parts. Physical duties include standing, walking, lifting and carrying supplies, pushing or pulling trays, climbing stairs or ladders, bending, crouching, reaching, and driving. Delivery work may involve navigating multiple flights of stairs and carrying pizzas and beverages.

Requirements

Ability to exercise judgment, perform math, and multitask.
Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
Ability to make correct monetary change.
Verbal, writing, and telephone skills to take and process orders.
Ability to comprehend and give correct written instructions.
Ability to communicate verbally with customers and coworkers in person and by telephone.
Motor coordination between eyes and hands or fingers to make precise movements rapidly and accurately.
Ability to enter orders using a computer keyboard or touch screen.
Navigational skills to read a map and locate addresses within the designated delivery area.
Ability to navigate adverse terrain, including multi-story buildings, private homes, and other delivery sites while carrying product.
Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
Valid driver's license with a safe driving record meeting company standards.
Access to an insured vehicle that can be used for delivery.
Ability to perform the described physical duties, including lifting deliveries weighing up to 50 pounds and climbing stairs when required.

Responsibilities

Oversee everything that happens during the shift.
Manage staffing, paperwork, scheduling, cost controls, cash control, inventory, and food management.
Maintain customer relations and provide great customer service.
Set an example by following all policies and procedures and expecting the same from the crew.
Maintain store cleanliness, a perfect image, and adherence to standards.
Contribute to marketing and store profitability.
Operate equipment, stock ingredients, prepare products, and receive and process telephone orders.
Take inventory and complete associated paperwork.
Clean equipment and the facility approximately daily.
Deliver products within the designated delivery area and deliver flyers and door hangers.