Customer Service Rep(07592) - 901 w 400 South
About The Position
The Customer Service Rep works as part of a Domino’s Pizza store team to process customer orders and help prepare products. The role may be part-time or full-time and offers scheduling intended to accommodate other commitments. On-the-job orientation and training are provided, and the company describes opportunities to advance from customer service into management and other roles. The position involves operating store equipment, stocking ingredients and supplies, preparing products, taking and processing telephone orders, completing inventory and related paperwork, and cleaning the equipment and facility. Team members communicate with customers and coworkers in person and by phone, enter orders using a computer keyboard or touch screen, and perform tasks involving standing, reaching, lifting, carrying, and repetitive hand use. Work takes place in a store with varying temperatures, including a walk-in cooler and hot work areas, and may involve outdoor tasks in changing weather. The role may expose team members to food odors, cornmeal dust, hot surfaces, sharp edges, and moving mechanical parts. Physical tasks include handling deliveries weighing up to 50 pounds, moving trays, and frequently reaching and bending.
Requirements
- Must be at least 16 years of age.
- Ability to understand and provide correct written instructions.
- Ability to communicate verbally with customers and coworkers to process orders over the phone and in person.
- Ability to add, subtract, multiply, and divide accurately and quickly, with a calculator if needed.
- Ability to make correct monetary change.
- Verbal, writing, and telephone skills for taking and processing orders.
- Motor coordination between eyes and hands or fingers to make precise movements rapidly and accurately.
- Ability to enter orders using a computer keyboard or touch screen.
- Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
- Ability to perform the physical tasks described, including standing for most tasks, walking, lifting, carrying, pushing or pulling trays, bending, crouching, reaching, and continuous hand use.
- Ability to handle deliveries weighing up to 50 pounds and occasionally carry items weighing up to 30 pounds.
- Ability to use a pizza peel and rolling cutter and to perform frequent, forceful hand and forearm movements.
Responsibilities
- Operate store equipment.
- Stock ingredients and supplies from the delivery area to storage and work areas, including the walk-in cooler.
- Prepare products.
- Receive and process telephone orders.
- Take and process orders in person and by phone.
- Take inventory and complete associated paperwork.
- Clean equipment and the facility approximately daily.
- Unload and store product deliveries using a hand truck and stack cases on shelves.
- Perform other store tasks, including occasional sign-price changes, wall washing, or maintenance.
Benefits
- On-the-job orientation and training.
- Opportunities for career advancement into management and other roles.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
