Customer Service Rep (9116) - 3721 W South Jordan

Domino's Franchise•South Jordan, UT
•Onsite

About The Position

Domino’s Pizza is seeking customer service representatives with strong people skills to receive and process customer orders and support store operations. The role includes communicating with customers and coworkers, preparing products, stocking ingredients, operating equipment, taking inventory, completing paperwork, and cleaning the equipment and facility. Orientation and training are provided on the job. The company describes opportunities for advancement from customer service to management and other roles. The position requires working in a fast-paced store environment and meeting quality standards while performing physical tasks such as standing, lifting, carrying, reaching, and repetitive hand movements.

Requirements

  • Must be at least 16 years of age.
  • Ability to understand and provide correct written instructions.
  • Ability to communicate verbally with customers and coworkers to process orders by phone and in person.
  • Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
  • Ability to make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Ability to make rapid and precise movements with eye-hand coordination.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Ability to work alone and with others, perform repetitive tasks, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Ability to perform the physical requirements described, including prolonged standing, lifting and carrying supplies, bending, reaching, and frequent use of hands and wrists.

Responsibilities

  • Operate store equipment.
  • Stock ingredients from delivery areas to storage, work areas, and the walk-in cooler.
  • Prepare products.
  • Receive and process telephone orders and communicate with customers in person.
  • Take inventory and complete associated paperwork.
  • Clean equipment and the facility approximately daily.
  • Unload deliveries using a hand truck and place supplies on shelves.
  • Perform other store tasks, including removing trash, stocking, cleaning, and occasional maintenance.
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