Customer Service Rep(05362) - 75639 Alabama HWY 77

Domino's Franchise•Lincoln, AL
•Onsite

About The Position

The Customer Service Representative works as part of a Domino’s Pizza store team, helping prepare and process customer orders in a fast-paced environment. The role includes taking orders by telephone and in person, preparing products, operating store equipment, stocking ingredients and supplies, taking inventory, completing paperwork, and cleaning the equipment and facility. On-the-job orientation and training are provided. The company describes flexible scheduling opportunities, potential for advancement, and a team environment focused on customer service and quality.

Requirements

  • Must be at least 16 years old.
  • Have a positive attitude and willingness to learn.
  • Comprehend and give correct written instructions.
  • Communicate verbally with customers and coworkers to process orders in person and by phone.
  • Add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
  • Make correct monetary change.
  • Have verbal, writing, and telephone skills to take and process orders.
  • Coordinate eyes and hands/fingers to make precise movements rapidly and accurately.
  • Enter orders using a computer keyboard or touch screen.
  • Direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Meet the physical requirements of the position, including standing, walking, lifting and carrying supplies, pushing or pulling trays, occasional climbing, bending, crouching, reaching, and frequent hand use.

Responsibilities

  • Operate store equipment.
  • Stock ingredients and supplies from delivery areas into storage, work areas, and the walk-in cooler.
  • Prepare products.
  • Receive and process telephone orders and communicate with customers and coworkers in person and by phone.
  • Take inventory and complete associated paperwork.
  • Clean equipment and the facility approximately daily.
  • Unload deliveries using a hand truck and move supplies to storage and shelves.
  • Perform other store-team tasks, including outside tasks such as removing trash.

Benefits

  • Flexible scheduling described as schedules that work with employees’ lives.
  • On-the-job orientation and training.
  • Opportunities for advancement into management and other roles.
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