Customer Service Rep(08960) - 4760 Walkertown Plaza Drive

Domino's Franchise•Walkertown, NC

1d•Onsite

About The Position

The Customer Service Rep works as a Domino’s Pizza store team member, helping prepare and process customer orders and perform general store duties. Responsibilities include receiving telephone orders, communicating with customers and co-workers in person and by phone, entering orders on a computer keyboard or touch screen, preparing products, stocking ingredients, taking inventory, completing paperwork, and cleaning equipment and the facility. On-the-job orientation and training are provided. The role may offer opportunities for advancement into management and other positions.

Requirements

Must be at least 16 years of age.
Ability to understand and provide correct written instructions.
Ability to communicate verbally with customers and co-workers to process orders over the phone and in person.
Ability to add, subtract, multiply, and divide accurately and quickly, using a calculator if needed.
Ability to make correct monetary change.
Verbal, writing, and telephone skills for taking and processing orders.
Motor coordination to make precise, rapid movements with the eyes, hands, and fingers.
Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality control standards, deal with people, analyze and compile data, and make judgments and decisions.
Ability to perform the listed physical tasks, including standing, walking, lifting, carrying, pushing, pulling, climbing, bending, crouching, reaching, and continuous hand use.
Ability to work around varying weather, changing temperatures, food odors, cornmeal dust, cramped spaces, hot surfaces and tools, sharp edges, and moving mechanical parts.

Responsibilities

Operate store equipment.
Stock ingredients from the delivery area to storage, work areas, and the walk-in cooler.
Prepare products.
Receive and process telephone orders and communicate with customers and co-workers in person and by phone.
Enter orders using a computer keyboard or touch screen.
Take inventory and complete associated paperwork.
Clean equipment and the facility approximately daily.
Unload and stock product deliveries using a hand truck.
Perform other store tasks, including removing trash, stocking shelves, cleaning, and occasional maintenance.