Customer Service Rep(06009) - 74 Souder Rd

Domino's Franchise•Brunswick, MD

About The Position

The Customer Service Rep receives and processes customer orders in-store and by phone, prepares products, stocks ingredients, cleans equipment and the facility, distributes marketing materials, and communicates positively with customers and team members. The role may also include additional tasks requested by the management team. This position is suited to a lively, self-motivated person seeking an energetic and flexible job. Applicants must be at least 16 years old and have reliable transportation. Team members must follow Domino's image and uniform standards, work independently and with others, and maintain quality standards in fast-paced circumstances. The work involves extended periods of standing, occasional lifting, infrequent ladder climbing, and frequent crouching, bending, and reaching. Applicants must be able to handle basic arithmetic and monetary change, enter orders on a computer keyboard and touchscreen, coordinate hand and eye movements, and complete instructed tasks within specified timeframes.

Requirements

  • Must be at least 16 years of age.
  • Must have reliable transportation.
  • Have a positive and helpful attitude.
  • Follow Domino's image and uniform standards.
  • Be able to work alone and with others.
  • Maintain high quality-control standards in fast-paced circumstances.
  • Add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
  • Make correct monetary change.
  • Enter orders using a computer keyboard and touchscreen.
  • Have strong hand/eye coordination.
  • Receive instructions and complete tasks within a specified period of time.

Responsibilities

  • Receive and process customer orders in-store and by phone.
  • Prepare products.
  • Stock ingredients in storage areas, the production area, and the walk-in cooler.
  • Clean equipment and the facility daily.
  • Distribute marketing materials.
  • Communicate verbally with customers and fellow team members in a positive manner.
  • Perform additional tasks as requested by the management team.
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