Customer Service Rep(08148) - 72-440 Ramon Rd.

Domino's Franchise•Thousand Palms, CA

About The Position

The Customer Service Rep operates equipment, stocks ingredients from delivery and storage areas, the work area, and the walk-in cooler, and prepares products. The role receives and processes telephone orders and takes inventory and completes related paperwork. The employee cleans equipment and the facility approximately daily. Orientation and on-the-job training are provided. The position requires communicating with customers and co-workers in person and by phone to process orders, understanding and giving written instructions, handling monetary transactions accurately, and entering orders using a computer keyboard or touch screen. It also requires coordination between eyes and hands or fingers to make precise, rapid movements.

Requirements

  • Ability to comprehend and give correct written instructions.
  • Ability to communicate verbally with customers and co-workers to process orders over the phone and in person.
  • Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
  • Ability to make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Motor coordination between eyes and hands or fingers to make precise movements rapidly and accurately.

Responsibilities

  • Operate all equipment.
  • Stock ingredients from the delivery area, storage, work area, and walk-in cooler.
  • Prepare products.
  • Receive and process telephone orders.
  • Take inventory and complete associated paperwork.
  • Clean equipment and the facility approximately daily.
  • Communicate with customers and co-workers to process orders in person and over the phone.
  • Enter orders using a computer keyboard or touch screen.
  • Make correct monetary change.
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