Customer Service Rep(02096) - 920 Greenwald Ct

Domino's Franchise • Mukwonago, WI

1d

About The Position

Customer Service Reps answer phone calls, take and process orders, and make pizzas while providing customer service with personality and people skills. The role offers flexible hours and may be part-time or full-time. Team members may have opportunities to grow into management or other roles.

General store duties include operating equipment; stocking ingredients and supplies; preparing products; receiving and processing telephone orders; taking inventory and completing paperwork; and cleaning equipment and the facility approximately daily. The position requires working with customers and coworkers, performing repetitive tasks, meeting quality standards, and making decisions under stress.

The work is primarily performed standing, with short periods of walking and paperwork completed while seated. Team members handle deliveries and supplies, including lifting cases weighing up to 50 pounds, carrying ingredients and dough trays, moving trays on dollies, and occasionally using stairs or a ladder.

Requirements

• Must be at least 16 years of age.
• Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
• Ability to make correct monetary change.
• Verbal, writing, and telephone skills to take and process orders.
• Motor coordination between eyes and hands/fingers to make precise movements rapidly and accurately.
• Ability to enter orders using a computer keyboard or touch screen.
• Ability to talk and hear on the telephone; near- and mid-range vision for most in-store tasks; depth perception; and ability to differentiate between hot and cold surfaces.
• Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
• Ability to lift delivery cases weighing up to 50 pounds and handle other supplies as described.
• Ability to stand for most tasks, walk short distances, push or pull trays on dollies, and occasionally navigate stairs or climb a ladder.

Responsibilities

• Operate store equipment.
• Stock ingredients and supplies from the delivery area to storage, work areas, and the walk-in cooler.
• Prepare products.
• Receive and process telephone orders.
• Take inventory and complete associated paperwork.
• Clean equipment and the facility approximately daily.
• Handle deliveries, carry supplies and dough trays, and move trays using dollies.
• Occasionally navigate stairs or climb a ladder to change signs, wash walls, or perform maintenance.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed