Customer Service Rep(06372) - 1200 Dexter Street

Domino's Franchise • Fort Lupton, CO

1d • Onsite

About The Position

The Customer Service Rep operates equipment, stocks ingredients from the delivery area to storage, the work area, and the walk-in cooler, prepares products, receives and processes telephone orders, and cleans equipment and the facility daily. Orientation and training are provided on the job.

The role involves communicating with customers and co-workers to process orders by phone and in person. It requires accurate and quick basic arithmetic, making correct monetary change, taking and processing orders verbally and in writing, and entering orders using a computer keyboard or touchscreen.

Work takes place in varying temperatures, including a cooler and areas that may exceed 90 degrees, and may involve sudden temperature changes, food odors, cornmeal dust, cramped spaces, hot surfaces, sharp edges, and moving mechanical parts. Physical tasks include standing, walking, lifting and carrying items, moving trays, bending, crouching, reaching, and using tools and equipment.

Requirements

• Ability to communicate verbally with customers and co-workers to process orders by phone and in person.
• Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
• Ability to make correct monetary change.
• Verbal, writing, and telephone skills to take and process orders.
• Motor coordination between eyes and hands/fingers to make precise movements rapidly and accurately.
• Ability to enter orders using a computer keyboard or touchscreen.
• Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality standards, deal with people, analyze and compile data, and make judgments and decisions.
• Ability to perform the listed physical tasks, including lifting up to 50 pounds and carrying up to 30 pounds.

Responsibilities

• Operate all equipment.
• Stock ingredients from the delivery area to storage, the work area, and the walk-in cooler.
• Prepare product.
• Receive and process telephone orders.
• Clean equipment and the facility daily.
• Communicate with customers and co-workers to process orders over the phone and in person.
• Make correct monetary change.
• Enter orders using a computer keyboard or touchscreen.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed