Customer Service Rep(04743) - 1012 Baltimore st.,

Domino's Franchise•Hanover, PA

21h•Onsite

About The Position

Domino’s Pizza is seeking customer service representatives with strong people skills to help serve customers and support store operations. The role may be part-time or full-time and offers on-the-job orientation and training. Team members may have opportunities to advance from customer service into management and other roles within the company. The position involves operating store equipment, stocking and preparing food, processing customer orders, taking inventory, completing paperwork, and cleaning equipment and the facility. Team members communicate with customers and coworkers in person and by telephone, enter orders using a computer keyboard or touch screen, and handle payments accurately. The work takes place in a store environment with varying temperatures, food odors, cornmeal dust, cramped spaces, hot surfaces and tools, sharp edges, and moving mechanical parts. The role requires frequent standing, walking, reaching, and hand use, as well as occasional lifting and carrying of supplies, bending, crouching, climbing stairs or a ladder, and pushing or pulling trays.

Requirements

Must be at least 16 years of age.
Ability to understand and provide correct written instructions.
Ability to communicate verbally with customers and coworkers in person and by telephone.
Ability to add, subtract, multiply, and divide accurately and quickly, with a calculator if needed.
Ability to make correct monetary change.
Verbal, writing, and telephone skills to take and process orders.
Motor coordination between eyes and hands or fingers to make precise movements rapidly and accurately.
Ability to use a computer keyboard or touch screen to enter orders.
Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
Ability to perform the physical tasks described, including standing, walking, reaching, handling tools and ingredients, and lifting or carrying items weighing up to 50 pounds.

Responsibilities

Operate store equipment.
Stock ingredients and supplies from the delivery area to storage, work areas, and the walk-in cooler.
Prepare products.
Receive and process telephone orders.
Take inventory and complete associated paperwork.
Clean equipment and the facility approximately daily.
Communicate with customers and coworkers to process orders in person and by telephone.
Enter orders using a computer keyboard or touch screen.
Unload deliveries using a hand truck and stock items on shelves.
Perform other store tasks such as removing trash, changing prices on signs, washing walls, and maintenance.