Customer Service Rep(06503) - 7101 Colleyville Blvd. Ste. A

Domino's Franchise•Colleyville, TX
•Onsite

About The Position

Domino’s Pizza is seeking customer service representatives with strong people skills to support store operations. Team members may work part time or full time, with schedules intended to accommodate other commitments. The role offers opportunities for growth into management and other positions within Domino’s. The representative performs general store duties, including operating equipment, stocking ingredients, preparing products, processing telephone orders, taking inventory, completing paperwork, and cleaning the equipment and facility. On-the-job orientation and training are provided. The job involves standing for most tasks, walking short distances, handling deliveries and ingredients, and working in a fast-paced food-service setting. Conditions may include changing temperatures, food odors, cornmeal dust, cramped spaces, hot surfaces and tools, sharp edges, and moving mechanical parts. Team members must be able to communicate with customers and coworkers, enter orders using a computer keyboard or touch screen, and perform physical tasks such as lifting, carrying, pushing, reaching, bending, and occasional climbing.

Requirements

  • Must be at least 16 years of age.
  • Ability to understand and give correct written instructions.
  • Ability to communicate verbally with customers and coworkers to process orders by phone and in person.
  • Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
  • Ability to make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Motor coordination to make rapid, precise movements with speed.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Ability to meet the physical demands of the role, including standing, walking, lifting, carrying, pushing or pulling, climbing occasionally, bending, crouching, reaching, and frequent hand use.
  • Ability to differentiate between hot and cold surfaces and perform tasks requiring near and mid-range vision and depth perception.

Responsibilities

  • Operate store equipment.
  • Stock ingredients from the delivery area into storage, work areas, and the walk-in cooler.
  • Prepare products.
  • Receive and process telephone orders.
  • Take inventory and complete associated paperwork.
  • Clean equipment and the facility approximately daily.
  • Communicate with customers and coworkers to process orders by phone and in person.
  • Unload and move product deliveries, including stocking ingredients and supplies.
  • Perform other store tasks, including cleaning and occasional maintenance or sign-price changes.
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