Customer Service Rep(06610)- 4631 Airport Blvd Ste 124

Domino's Franchise•Austin TX 78751, TX

About The Position

The Customer Service Representative upholds Domino's standards for grooming, uniform, and appearance while providing quality service to customers by phone and in person. The role collects payments, promotes products and specials, and checks orders for accuracy against quality standards. The representative is cross-trained in product and ingredient preparation, opening and closing procedures, pizza oven operation, and boxing products for delivery or carryout. The position calls for clear communication, urgency in responding to customers, and contributing to a teamwork-focused, energetic, and fun atmosphere.

Requirements

  • Speak and write clearly and accurately.
  • Demonstrate comprehension of using a computer-based order entry system.

Responsibilities

  • Uphold Domino's standards of grooming, uniform, and appearance.
  • Collect cash and credit card payments.
  • Promote pizza products and specials.
  • Receive cross-training in preparing products and ingredients, opening and closing procedures, operating the pizza oven, and properly boxing products for delivery or carryout.
  • Check products for accuracy against quality standards.
  • Respond with a sense of urgency when answering store phones or assisting carryout customers.
  • Provide quality customer service to internal and external customers over the phone and in person.
  • Contribute to and promote an atmosphere of teamwork, energy, and fun.
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