Customer Service Rep(07787) - 6846 Reseda Blvd
About The Position
The Customer Service Rep operates equipment, stocks and prepares ingredients and products, receives and processes telephone and in-person orders, takes inventory, completes paperwork, and cleans equipment and the facility. On-the-job orientation and training are provided. The role requires communicating with customers and co-workers, following written instructions, processing payments and making change, and entering orders on a computer keyboard or touch screen. Work involves a range of physical tasks and conditions, including standing and walking, lifting and carrying supplies, reaching, bending, and using hands continuously. Depending on assigned duties, team members may also deliver orders within a designated area.
Requirements
- Ability to comprehend and give correct written instructions.
- Ability to communicate verbally with customers and co-workers to process orders over the phone and in person.
- Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
- Ability to make correct monetary change.
- Verbal, writing, and telephone skills to take and process orders.
- Motor coordination between eyes and hands or fingers to make precise movements rapidly and accurately.
- Ability to use a computer keyboard or touch screen to enter orders.
- Ability to perform the physical tasks described, including standing, walking, lifting and carrying supplies weighing up to 50 pounds, and frequent reaching and hand use.
- Ability to work alone and with others, perform repetitive tasks, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
- Ability to drive for deliveries when assigned.
Responsibilities
- Operate all equipment.
- Stock ingredients from the delivery area to storage, work areas, and the walk-in cooler.
- Prepare products.
- Receive and process telephone orders and communicate with customers in person and by phone.
- Take inventory and complete associated paperwork.
- Clean equipment and the facility approximately daily.
- Enter orders using a computer keyboard or touch screen.
- Make correct monetary change.
- Unload deliveries using a hand truck and stock supplies on shelves.
- Deliver pizzas within a designated delivery area when assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
