Customer Service Rep(02576) 8905 Indianapolis Blvd

Domino's Franchise•Highland, IN
•Onsite

About The Position

The Customer Service Rep works in a Domino’s store, helping prepare and expedite orders and assist customers in person and by phone. Team members may work across all in-store stations, including making menu items, processing orders, and supporting store operations. The role may be part-time or full-time, with schedules intended to accommodate team members’ needs. Advancement opportunities may include management and other roles within the Domino’s organization.

Requirements

  • Must be at least 18 years old.
  • Must be willing and able to work all in-store stations.
  • Ability to add, subtract, multiply, and divide accurately and quickly, and make correct monetary change.
  • Verbal, writing, and telephone communication skills to take and process orders.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Ability to operate store equipment.
  • Ability to speak, hear, and understand verbal communication in person and by telephone.
  • Ability to perform repetitive tasks, work alone and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Ability to perform the physical activities described, including standing, walking, lifting, carrying, pushing or pulling, occasional climbing and bending, continuous reaching and hand use, and handling hot surfaces and tools.

Responsibilities

  • Work at all in-store stations, including making menu items, assisting customers by phone and in person, and expediting orders from the cut table.
  • Use verbal, written, and telephone communication skills to receive and process orders.
  • Enter orders using a computer keyboard or touch screen.
  • Operate store equipment and prepare products.
  • Stock ingredients and supplies from delivery areas to storage, work areas, and the walk-in cooler.
  • Clean equipment and the facility approximately daily.
  • Unload and store product deliveries as needed.
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