Customer Service Rep(05917) - 917 Memorial Blvd

Domino's Franchise • Picayune, MS

4d

About The Position

RPM Pizza is hiring a Customer Service Representative (CSR) to serve as a first point of contact for customers and represent the Domino’s brand. The role focuses on creating a welcoming customer experience through excellent service, professionalism, and a positive attitude. Responsibilities include taking orders, preparing products to company standards, maintaining store cleanliness and food safety, and supporting store operations in a fast-paced environment.

This is a variable hourly position with competitive pay. Flexible scheduling and Team Member product discounts are offered. Medical, dental, and vision coverage are available to eligible Team Members averaging 30 or more hours per week during the designated measurement period. Eligible Team Members may also participate in a 401(k) program. RPM Pizza provides ongoing training and development through RPM Pizza College, with opportunities for growth, leadership development, and community involvement.

The position is classified as non-exempt under the Fair Labor Standards Act and is eligible for overtime pay in accordance with applicable laws. The role requires standing and walking for extended periods, lifting and carrying items, and frequent bending, reaching, and stretching. Occasional crouching and climbing may also be required.

Requirements

• Must be 16 years of age or older; a work permit is required in some locations.
• Willingness to learn and participate in required training programs.
• Strong communication and basic math skills.
• Positive, outgoing, and team-oriented attitude.
• Ability to perform essential job functions with or without reasonable accommodation.
• Ability to stand and walk for extended periods on tiled surfaces.
• Ability to lift and carry up to 25 pounds; occasional lifting up to 50 pounds with assistance.
• Frequent bending, reaching, and stretching; occasional crouching and climbing.
• Ability to work at stations 36–48 inches high and reach shelves up to 72 inches.
• Ability to operate standard kitchen equipment and office tools.

Responsibilities

• Provide a fun, friendly, and engaging experience for customers while taking orders.
• Uphold and represent RPM and Domino’s brand standards.
• Maintain store cleanliness, sanitation, and food safety standards.
• Prepare products accurately and efficiently according to company standards.
• Deliver excellent customer service and resolve concerns with a sense of ownership.
• Demonstrate effective time management and multitasking in a fast-paced environment.
• Operate store equipment and tools safely and efficiently.
• Support inventory organization and restocking activities.
• Contribute to a positive, inclusive team environment.

Benefits

• Competitive pay
• Flexible scheduling
• Team Member product discounts
• Medical coverage available for eligible Team Members averaging 30+ hours per week during the designated measurement period
• Dental coverage available for eligible Team Members averaging 30+ hours per week during the designated measurement period
• Vision coverage available for eligible Team Members averaging 30+ hours per week during the designated measurement period
• 401(k) program available for eligible Team Members
• Ongoing training and development through RPM Pizza College
• Opportunities for growth, leadership development, and community involvement
• Eligible for overtime pay

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed