Customer Service Rep(01353) - 8309 Martinsburg Pike

Domino's Franchise•Shepherdstown, WV

About The Position

The Customer Service Rep serves customers and supports daily restaurant operations. The role receives and processes in-store and phone orders, prepares products, stocks ingredients, cleans equipment and the facility, distributes marketing materials, and communicates positively with customers and team members. Team members may also be assigned additional tasks by management. The position requires a positive, helpful attitude, the ability to work independently and with others, and adherence to Domino's image and uniform standards.

Requirements

  • Must be at least 16 years old.
  • Must have reliable transportation.
  • Have a positive and helpful attitude.
  • Be willing to conform to Domino's image and uniform standards.
  • Be able to work alone and with others.
  • Desire to meet high quality-control standards, including in fast-paced circumstances.
  • Ability to add, subtract, multiply, and divide accurately and quickly, with a calculator if needed.
  • Ability to make correct monetary change.
  • Ability to enter orders using a computer keyboard and touch screen.
  • Strong hand-eye coordination.
  • Ability to receive instructions and complete tasks within a specified period of time.

Responsibilities

  • Receive and process customer orders in the store and by phone.
  • Prepare all products.
  • Stock ingredients in storage areas, the production area, and the walk-in cooler.
  • Clean equipment and the facility daily.
  • Distribute marketing materials.
  • Communicate verbally with a positive attitude with customers and fellow team members.
  • Complete additional tasks as requested by the management team.
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