Customer Service Rep(08349) - 3668 Adobe Rd.

Domino's Franchise•Twentynine Palms, CA

About The Position

The Customer Service Rep operates equipment, stocks ingredients from delivery-area storage, work areas, and the walk-in cooler, and prepares products. The role receives and processes telephone orders, takes inventory, and completes associated paperwork. Equipment and the facility are cleaned approximately daily. Orientation and training are provided on the job. The position requires communicating with customers and co-workers in person and over the phone, understanding and giving written instructions, handling monetary transactions, and entering orders using a computer keyboard or touch screen. It also requires coordination between the eyes, hands, and fingers to make precise movements quickly and accurately.

Requirements

  • Ability to comprehend and give correct written instructions.
  • Ability to communicate verbally with customers and co-workers to process orders over the phone and in person.
  • Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
  • Ability to make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Motor coordination between eyes and hands/fingers to make precise movements rapidly and accurately.

Responsibilities

  • Operate all equipment.
  • Stock ingredients from delivery-area storage, work areas, and the walk-in cooler.
  • Prepare product.
  • Receive and process telephone orders.
  • Take inventory and complete associated paperwork.
  • Clean equipment and the facility approximately daily.
  • Communicate with customers and co-workers to process orders over the phone and in person.
  • Enter orders using a computer keyboard or touch screen.
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