Customer Service Rep(06967) - 8723 S. Highway 377

Domino's Franchise•Benbrook, TX
•Onsite

About The Position

Domino’s Pizza is seeking customer service representatives to help make, bake, or take pizzas during the day and night. The role may be part-time or full-time and may suit someone seeking a main job or supplemental work. The company offers opportunities to advance from customer service to management and other roles. On-the-job orientation and training are provided. Team members operate store equipment; stock ingredients and supplies; prepare products; receive and process telephone orders; take inventory and complete paperwork; and clean equipment and the facility. The role involves communicating with customers and coworkers in person and by telephone, entering orders on a computer keyboard or touch screen, and handling money accurately. Work takes place in a store environment, with exposure to changing temperatures, food odors, cornmeal dust, cramped spaces, hot surfaces and tools, sharp edges, and moving mechanical parts. The work requires standing for most tasks, walking short distances, and regularly reaching and using the hands. It may also involve lifting and carrying supplies, pushing or pulling trays, occasional climbing, bending, and squatting.

Requirements

  • Must be at least 16 years of age.
  • Ability to understand and give correct written instructions.
  • Ability to communicate verbally with customers and coworkers to process orders by phone and in person.
  • Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
  • Ability to make correct monetary change.
  • Verbal, writing, and telephone skills for taking and processing orders.
  • Motor coordination to make precise, rapid movements with the eyes, hands, and fingers.
  • Ability to use a computer keyboard or touch screen to enter orders.
  • Ability to perform repetitive tasks, work alone and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Ability to perform the physical tasks described, including standing for most tasks, reaching continuously, and handling deliveries weighing up to 50 pounds.

Responsibilities

  • Operate store equipment.
  • Stock ingredients and supplies from the delivery area to storage, work areas, and the walk-in cooler.
  • Prepare products.
  • Receive and process telephone orders and communicate with customers in person.
  • Take inventory and complete associated paperwork.
  • Clean equipment and the facility approximately daily.
  • Enter orders using a computer keyboard or touch screen.
  • Handle payments and make correct monetary change.
  • Unload and move deliveries using a hand truck; carry and stock ingredients and supplies.
  • Perform physical tasks such as moving trays, reaching, bending, and occasional climbing or squatting.
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