Customer Service Rep(03938) - 5951 Post Rd, N.Kingstown
About The Position
Domino's is seeking customer service representatives with strong people skills to receive and process customer orders and contribute to store operations. The role may be part-time or full-time, with schedules intended to accommodate team members' other commitments. On-the-job orientation and training are provided, and opportunities for advancement may include management and other roles within the Domino's system. Team members perform general store duties such as operating equipment, stocking ingredients, preparing products, taking inventory, completing paperwork, and cleaning equipment and the facility. Some team members may also deliver products and promotional materials to customers. Work involves interacting with customers and coworkers, processing orders in person and by phone, and completing tasks independently or as part of a team while meeting quality standards.
Requirements
- Must be at least 16 years of age.
- Comprehend and give correct written instructions.
- Communicate verbally with customers and coworkers to process orders by phone and in person.
- Add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
- Make correct monetary change.
- Have verbal, writing, and telephone skills to take and process orders.
- Coordinate eyes and hands/fingers to make precise movements rapidly and accurately.
- Enter orders using a computer keyboard or touch screen.
- Be able to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
- For delivery duties, have a valid driver's license and a safe driving record that meets company standards.
- For delivery duties, have access to an insured vehicle that can be used for delivery.
Responsibilities
- Operate store equipment.
- Stock ingredients from delivery areas into storage, work areas, and the walk-in cooler.
- Prepare products.
- Receive and process telephone orders and communicate with customers in person.
- Take inventory and complete associated paperwork.
- Clean equipment and the facility approximately daily.
- For delivery duties, deliver products by car and to customers' doors within a designated delivery area.
- For delivery duties, deliver flyers and door hangers.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
