Customer Service Rep(01557) - 1045 W Spur Dr

Domino's Franchise • Marshfield, MT

19h • Onsite

About The Position

The Customer Service Rep processes customer orders and supports daily store operations, including preparing products, stocking ingredients and supplies, operating equipment, and cleaning the facility. The role involves communicating with customers and coworkers in person and by telephone, entering orders using a computer keyboard or touch screen, and making accurate monetary change. On-the-job orientation and training are provided. The position offers potential advancement to management and other roles within Domino’s.

Requirements

• Must be 18 years of age or older.
• Ability to understand and provide correct written instructions.
• Ability to communicate verbally with customers and coworkers to process orders in person and over the phone.
• Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
• Ability to make correct monetary change.
• Verbal, writing, and telephone skills for taking and processing orders.
• Motor coordination between eyes and hands or fingers to make precise movements rapidly and accurately.
• Ability to enter orders using a computer keyboard or touch screen.
• Ability to perform repetitive tasks, work independently and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
• Ability to meet the physical demands of the role, including prolonged standing, walking, lifting and carrying items weighing up to 50 pounds, pushing or pulling trays, occasional climbing, bending, crouching, and continuous reaching and hand use.
• Ability to work around hot surfaces and tools, sharp edges, moving mechanical parts, food odors, cornmeal dust, cramped spaces, and varying temperatures.

Responsibilities

• Operate store equipment.
• Stock ingredients and supplies from delivery areas into storage, work areas, and the walk-in cooler.
• Prepare products.
• Receive and process telephone orders, communicating with customers in person and by phone as needed.
• Clean equipment and the facility approximately daily.
• Make and label boxes.
• Unload bulk product deliveries using a hand truck and stock items on shelves.
• Perform other store tasks, including removing trash, maintaining the facility, and changing prices on signs as needed.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed