Customer Service Rep(07521) - 775 S. Main
About The Position
Domino’s Pizza is seeking customer service representatives with strong people skills to take and process customer orders and perform general store-team duties. The role may be part-time or full-time and offers on-the-job orientation and training, with opportunities to advance into management and other roles. Team members work together to prepare and serve pizza while maintaining quality standards and store cleanliness. The job involves operating store equipment; stocking ingredients and supplies; preparing products; answering telephone orders; taking inventory and completing paperwork; and cleaning equipment and the facility. Customer service representatives must communicate with customers and coworkers in person and by phone, enter orders by computer keyboard or touchscreen, handle money accurately, and work independently or with others under stress. Work is primarily performed standing, with walking, lifting, carrying, pushing, pulling, bending, reaching, and occasional climbing, crouching, or squatting. Team members may unload deliveries and handle items weighing up to 50 pounds. The work environment includes changing temperatures, hot oven surfaces, food odors, cornmeal dust, cramped spaces, sharp edges, and moving mechanical parts.
Requirements
- Must be at least 16 years old.
- Ability to understand and give correct written instructions.
- Ability to communicate verbally with customers and coworkers to process orders in person and over the phone.
- Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
- Ability to make correct monetary change.
- Verbal, writing, and telephone skills for taking and processing orders.
- Motor coordination to make precise, rapid movements with speed and accuracy.
- Ability to work under stress, meet quality-control standards, perform repetitive tasks, work alone and with others, and make judgments and decisions.
- Ability to stand for most tasks and perform the physical activities described, including lifting deliveries weighing up to 50 pounds.
- Ability to use a pizza peel, pizza cutter, and other tools as required.
Responsibilities
- Operate store equipment.
- Stock ingredients and supplies from the delivery area to storage, work areas, and the walk-in cooler.
- Prepare products.
- Receive and process telephone orders, and communicate with customers in person.
- Take inventory and complete associated paperwork.
- Clean equipment and the facility approximately daily.
- Enter orders using a computer keyboard or touchscreen.
- Unload deliveries and move supplies to storage.
- Perform store tasks such as changing sign prices, washing walls, and maintenance when needed.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
