Customer Service Rep(04096) - 548 S. Main St
About The Position
Customer Service Reps work as part of a Domino’s Pizza store team to serve customers and support store operations. The position may be part-time or full-time, with schedules intended to accommodate team members’ other commitments. On-the-job orientation and training are provided. The role can offer opportunities for advancement into management and other positions within the company. Work is performed in a store and includes customer interactions by telephone and in person, food preparation, equipment and facility cleaning, and stocking. The role involves standing for most tasks and may include exposure to varying weather, a wide range of in-store temperatures, food odors, cornmeal dust, cramped spaces, hot surfaces, sharp edges, and moving mechanical parts. Physical tasks may include lifting and carrying supplies, moving trays, climbing, reaching, and frequent hand and arm movements.
Requirements
- Must be at least 16 years of age.
- Ability to understand and provide correct written instructions.
- Ability to communicate verbally with customers and coworkers in person and by telephone.
- Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
- Ability to make correct monetary change.
- Verbal, writing, and telephone skills for taking and processing orders.
- Motor coordination between eyes and hands or fingers to make precise movements quickly and accurately.
- Ability to enter orders using a computer keyboard or touch screen.
- Ability to direct activities, perform repetitive tasks, work independently and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
- Ability to perform the physical tasks described, including standing, walking, lifting, carrying, pushing, pulling, climbing, reaching, and frequent hand and arm movements.
- Ability to lift and stack delivery cases weighing up to 50 pounds onto shelves up to 84 inches high.
Responsibilities
- Operate store equipment.
- Stock ingredients from delivery areas into storage, work areas, and the walk-in cooler.
- Prepare products.
- Receive and process telephone orders.
- Take inventory and complete related paperwork.
- Clean equipment and the facility approximately daily.
- Communicate with customers and coworkers in person and by telephone to process orders.
- Unload and move deliveries, including lifting and stacking cases of ingredients and supplies.
- Carry pizza sauce and trays of pizza dough over short distances.
- Move trays placed on dollies and perform other pushing or pulling tasks.
- Perform store tasks such as changing prices on signs, washing walls, and maintenance when needed.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
