Customer Service Rep(01826) - 522 S. Main St.

Domino's Franchise•Aberdeen, SD

About The Position

Domino’s Pizza is seeking customer service representatives with strong people skills to help prepare, bake, and serve pizzas during busy periods. The role may be part-time or full-time and offers schedules intended to accommodate other commitments. Team members may have opportunities to advance into management or other roles within the company. Team members perform general store duties, including operating equipment, stocking ingredients, preparing products, taking and processing telephone orders, completing inventory and paperwork, and cleaning equipment and the facility. On-the-job orientation and training are provided. The job involves frequent standing and hand use, repetitive tasks, customer and coworker interaction, and work under stress while meeting quality standards. Working conditions may include temperature changes, food odors, cornmeal dust, cramped spaces, hot surfaces, sharp edges, and moving mechanical parts. Physical tasks can include lifting and carrying supplies weighing up to 50 pounds, pushing or pulling trays on dollies, and occasionally climbing stairs or a ladder.

Requirements

  • Must be 16 years of age or older.
  • Ability to understand and provide correct written instructions.
  • Ability to communicate verbally with customers and coworkers to process orders by phone and in person.
  • Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
  • Ability to make correct monetary change.
  • Verbal, writing, and telephone skills for taking and processing orders.
  • Motor coordination to make precise, rapid, and accurate movements.
  • Ability to use a computer keyboard or touch screen.
  • Ability to perform repetitive tasks, work independently and with others, work under stress, meet quality standards, and make judgments and decisions.
  • Ability to perform the listed physical activities, including standing, walking, lifting, carrying, pushing, pulling, bending, crouching, reaching, and frequent hand use.

Responsibilities

  • Operate store equipment.
  • Stock ingredients from the delivery area to storage, work areas, and the walk-in cooler.
  • Prepare products.
  • Receive and process telephone orders.
  • Take inventory and complete associated paperwork.
  • Clean equipment and the facility approximately daily.
  • Communicate with customers and coworkers to process orders by phone and in person.
  • Use a computer keyboard or touch screen to enter orders.
  • Unload deliveries using a hand truck and store supplies on shelves.
  • Perform other store tasks such as removing trash, stocking shelves, and cleaning.
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