Customer Service Rep(07843) - 156 W. La Habra Blvd

Domino's Franchise • La Habra, CA

3d • Onsite

About The Position

Domino's Pizza is seeking customer service representatives with strong people skills to help prepare and serve pizzas and process customer orders. The role may be part-time or full-time, with schedules described as flexible around team members’ other commitments. Pay is $20.00 per hour. Orientation and training are provided on the job, and opportunities for advancement may include management and other roles within the company.

Team members operate equipment, stock ingredients and supplies, prepare products, receive and process telephone orders, take inventory, complete related paperwork, and clean equipment and the facility. Customer service representatives communicate with customers and coworkers in person and over the phone, enter orders using a computer keyboard or touchscreen, and handle monetary transactions accurately.

The work is primarily performed standing in a store environment. Conditions may include changing temperatures, food odors, cornmeal dust, cramped spaces, hot surfaces and tools, sharp edges, moving mechanical parts, and occasional outdoor tasks in adverse weather. Physical activities include walking, lifting and carrying supplies, pushing or pulling trays, occasional climbing, bending, crouching, reaching, and frequent hand use.

Requirements

• Must be 18 years of age or older.
• Ability to understand and provide correct written instructions.
• Ability to communicate verbally with customers and coworkers to process orders by phone and in person.
• Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
• Ability to make correct monetary change.
• Verbal, writing, and telephone skills for taking and processing orders.
• Motor coordination and eye-hand coordination to make precise movements rapidly and accurately.
• Ability to use a computer keyboard or touchscreen to enter orders.
• Ability to perform the physical requirements of the role, including standing, walking, lifting, carrying, pushing or pulling, occasional climbing, bending, crouching, reaching, and continuous hand use.
• Ability to work alone and with others, perform repetitive tasks, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
• Ability to talk and hear on the telephone; near- and mid-range vision for in-store tasks, depth perception, and ability to distinguish hot and cold surfaces.

Responsibilities

• Operate store equipment.
• Stock ingredients and supplies from delivery areas to storage, work areas, and the walk-in cooler.
• Prepare products.
• Receive and process telephone orders and communicate with customers in person and by phone.
• Take inventory and complete associated paperwork.
• Clean equipment and the facility approximately daily.
• Enter orders using a computer keyboard or touchscreen and process monetary transactions accurately.
• Perform other team-member tasks as needed, including moving supplies and completing store upkeep.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed