Customer Service Rep(06965) - 3810 East Belknap Street

Domino's Franchise•Haltom City, TX

17h

About The Position

Domino’s Pizza is seeking customer service representatives with strong people skills to help serve customers and support store operations. The role may be part-time or full-time and offers on-the-job orientation and training. Team members may have opportunities to advance into management or other roles within the company. General duties include operating store equipment, stocking ingredients and supplies, preparing products, receiving and processing telephone orders, taking inventory, completing related paperwork, and cleaning equipment and the facility. Team members communicate with customers and coworkers in person and by telephone, enter orders using a keyboard or touch screen, and handle payments and change. The work involves standing for most tasks, walking short distances, occasional desk work, and frequent reaching and hand use. Physical tasks may include unloading and lifting deliveries weighing up to 50 pounds, carrying supplies, pushing or pulling trays on dollies, and occasionally climbing stairs or a ladder. The workplace may involve hot surfaces and tools, sharp edges and moving parts, changing temperatures, food odors, cornmeal dust, and cramped spaces such as a walk-in cooler.

Requirements

Must be at least 16 years of age.
Ability to understand and give correct written instructions.
Ability to communicate verbally with customers and coworkers to process orders in person and over the phone.
Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
Ability to make correct monetary change.
Verbal, writing, and telephone skills for taking and processing orders.
Motor coordination to make precise, rapid movements with speed and accuracy.
Ability to use a computer keyboard or touch screen.
Ability to stand for most tasks and walk short distances.
Ability to lift and handle deliveries weighing up to 50 pounds, with cases lifted from the floor and stacked on shelves up to 72 inches high.
Ability to perform the described physical tasks, including carrying, pushing, pulling, climbing, bending, crouching, and frequent reaching and hand use.
Ability to work alone and with others, perform repetitive tasks, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
Ability to talk and hear on the telephone, use near and mid-range vision and depth perception, and distinguish hot from cold surfaces.

Responsibilities

Operate store equipment.
Stock ingredients from the delivery area into storage, work areas, and the walk-in cooler.
Prepare products.
Receive and process telephone orders.
Take inventory and complete associated paperwork.
Clean equipment and the facility approximately daily.
Communicate with customers and coworkers in person and by telephone to process orders.
Enter customer orders using a computer keyboard or touch screen.
Unload and stock product deliveries.
Complete paperwork, normally at an office desk or table.