Customer Service Rep(08863) - 709 East Church Street

Domino's Franchise•Cherryville, NC

About The Position

Prairie Pizza, a family-owned Domino's franchise based in Charlotte, is hiring a friendly and enthusiastic Customer Service Representative. The representative serves as a customer-facing voice of the company, taking orders, answering questions, and helping ensure a positive customer experience. The role also requires making pizzas according to Domino's standards, maintaining a clean and professional appearance in accordance with the dress code, working with hustle in a fast-paced environment, and contributing to smooth team operations. The company describes opportunities for growth and advancement.

Requirements

Positive attitude and passion for providing outstanding customer service.
Excellent communication and interpersonal skills.
Ability to multitask and work efficiently in a fast-paced environment.
Strong problem-solving skills.
Basic computer skills and familiarity with point-of-sale systems.
Maintain a friendly demeanor and positive attitude with customers.
Adhere to Domino's pizza-making standards and procedures.
Follow the Domino's dress code and maintain a clean, professional appearance.

Nice To Haves

A love for pizza.

Responsibilities

Take phone orders accurately and efficiently.
Provide excellent customer service, including maintaining a positive attitude with customers.
Answer customer questions about the menu, promotions, and delivery services.
Address and resolve customer concerns with patience and understanding.
Work as part of a team to support smooth operations and positive customer experiences.
Make pizzas in accordance with Domino's standards and procedures.
Maintain a clean, professional appearance, follow the Domino's dress code, and represent the brand positively.