Customer Service Rep (04103) - Alma, GA

Domino's Franchise • Alma, GA

8d • Onsite

About The Position

Domino’s is seeking customer service representatives with strong people skills to help make, bake, or take pizzas during busy hours. The role may be part time or full time and may suit someone looking for a primary or supplemental job. Schedules are described as accommodating, and the company offers opportunities to grow into management and other roles. Team members work together to support Domino’s customer service and quality standards.

The position involves work in a pizza store, including customer-facing and food-preparation tasks. Working conditions may include temperature changes, food odors, cornmeal dust, cramped spaces, hot surfaces, sharp edges, and moving mechanical parts. The role requires standing for most tasks, frequent reaching and hand use, and occasional lifting, carrying, pushing, climbing, bending, and squatting. Team members may use store equipment and work aids such as computers, telephones, calculators, a pizza cutter, and a pizza peel.

Requirements

• Personality and people skills for customer service.
• Ability to perform repetitive tasks and work alone or with others.
• Ability to work under stress and meet strict quality control standards.
• Ability to deal with people, analyze and compile data, and make judgments and decisions.
• Ability to perform the physical tasks described, including standing for most tasks; walking short distances; reaching continuously; and occasional lifting, carrying, pushing, pulling, climbing, stooping, bending, and squatting.
• Ability to unload and handle deliveries weighing up to 50 pounds and place cases on shelves up to 72 inches high.
• Talking and hearing on the telephone; near- and mid-range vision for in-store tasks; depth perception; and ability to distinguish hot from cold surfaces.
• Eye-hand coordination and continuous use of hands; ability to grasp and manipulate items such as cans, a phone, pizza cutter, pizza peel, and pizza boxes.
• Frequent and forceful use of forearms and wrists when shaping pizza dough, and frequent or forceful pinching when assembling cardboard pizza boxes.

Responsibilities

• Make, bake, or take pizzas during the store’s busy hours.
• Provide customer service and deal with people.
• Perform repetitive tasks while meeting strict quality control standards.
• Remove trash and perform other outside tasks as needed.
• Unload bulk product deliveries using a hand truck and stock supplies on shelves.
• Carry ingredients, supplies, dough trays, and other items between workstations and storage areas.
• Move trays using dollies, including pushing or pulling them.
• Perform tasks such as changing prices on signs, washing walls, and maintenance that may require climbing stairs or a ladder.
• Prepare pizzas and handle food-preparation tools, including a pizza peel and rolling cutter.
• Clean work surfaces and dishes and stock ingredients and shelves.
• Answer phones and complete paperwork as needed.
• Direct activities, work independently or with others, and make judgments and decisions.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed