Customer Service Rep(06198) - 2915 N. 10th St.

Domino's Franchise • Gering, NE

2d

About The Position

The Customer Service Rep processes customer orders and supports general store operations, including preparing products, stocking ingredients, taking inventory, and cleaning equipment and the facility. The role requires customer service and communication with customers and coworkers in person and by telephone, along with operating store equipment and entering orders using a keyboard or touch screen. On-the-job orientation and training are provided. The position may be part-time or full-time, and the posting describes scheduling intended to accommodate employees’ other commitments.

Requirements

• Must be at least 16 years of age.
• Ability to comprehend and give correct written instructions.
• Ability to communicate verbally with customers and coworkers to process orders in person and over the phone.
• Ability to make correct monetary change.
• Verbal, writing, and telephone skills to take and process orders.
• Motor coordination between eyes and hands/fingers to make precise movements rapidly and accurately.
• Ability to use a computer keyboard or touch screen to enter orders.
• Ability to talk and hear on the telephone.
• Near- and mid-range vision for most in-store tasks, depth perception, and ability to differentiate between hot and cold surfaces.
• Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
• Ability to perform the physical tasks described, including standing, walking short distances, bending, occasional crouching or squatting, continuous reaching and hand use, and forceful use of shoulders, forearms, and wrists when shaping dough.
• Ability to grasp and use a phone, pizza cutter, pizza peel, and pizza boxes.

Responsibilities

• Operate store equipment.
• Stock ingredients from the delivery area to storage, work areas, and the walk-in cooler.
• Prepare products.
• Receive and process telephone orders.
• Take inventory and complete associated paperwork.
• Clean equipment and the facility approximately daily.
• Communicate with customers and coworkers in person and by telephone to process orders.
• Make correct monetary change.
• Enter orders using a computer keyboard or touch screen.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed