Customer Service Rep(08280) - 15114 Inglewood Ave.

Domino's Franchise•Lawndale, CA
•Onsite

About The Position

The Customer Service Rep receives and processes customer orders by telephone and in person, prepares products, operates equipment, stocks ingredients and supplies, takes inventory, completes related paperwork, and cleans equipment and the facility. Orientation and training are provided on the job. The role requires customer and coworker communication, accurate order entry and money handling, and the ability to perform a range of standing and physical tasks in a pizza store environment. The posted pay is $20.00 per hour. Team members may have opportunities to advance to management or other roles.

Requirements

  • Must be 18 years of age or older.
  • Ability to understand and provide correct written instructions.
  • Ability to communicate verbally with customers and coworkers to process orders by phone and in person.
  • Ability to add, subtract, multiply, and divide accurately and quickly, with a calculator if needed.
  • Ability to make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Motor coordination and the ability to make precise movements rapidly and accurately.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Ability to talk and hear on the telephone; near- and mid-range vision for most in-store tasks; depth perception; and ability to distinguish hot from cold surfaces.
  • Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Ability to perform the described physical tasks, including standing, walking, lifting and carrying supplies, pushing or pulling trays, occasional climbing, bending, squatting, and continuous reaching and hand use.

Responsibilities

  • Operate all equipment.
  • Stock ingredients from the delivery area to storage, work areas, and the walk-in cooler.
  • Prepare products.
  • Receive and process telephone orders and communicate with customers in person.
  • Take inventory and complete associated paperwork.
  • Clean equipment and the facility approximately daily.
  • Unload and stock deliveries using a hand truck.
  • Perform other team-member duties, including moving trays and supplies, stocking shelves, and cleaning.
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