Customer Service Rep(06396) - 1100 E. Front St.

Domino's Franchise•Alice, TX
•Onsite

About The Position

Domino’s Pizza is seeking customer service representatives with strong people skills to receive and process customer orders and perform general store team duties. The role offers part-time or full-time scheduling and on-the-job orientation and training. Team members may have opportunities to advance into management or other roles within the company. The position involves operating store equipment; stocking and preparing ingredients and products; handling telephone and in-person orders; taking inventory and completing paperwork; and cleaning equipment and the facility. Work takes place in a store environment with exposure to temperature changes, food odors, cornmeal dust, cramped spaces, hot surfaces, sharp edges, and moving mechanical parts. The role requires frequent standing and hand use, along with lifting, carrying, pushing, reaching, bending, and occasional climbing or crouching.

Requirements

  • Must be at least 16 years of age.
  • Ability to comprehend and give correct written instructions.
  • Ability to communicate verbally with customers and co-workers to process orders by phone and in person.
  • Ability to add, subtract, multiply, and divide accurately and quickly, with a calculator if needed.
  • Ability to make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Motor coordination and eye-hand coordination to make precise movements quickly and accurately.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality control standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Ability to perform the physical tasks described, including standing, walking, lifting and carrying loads up to 50 pounds, pushing or pulling trays, reaching, bending, and occasional climbing or crouching.

Responsibilities

  • Operate store equipment.
  • Stock ingredients from delivery areas to storage, work areas, and the walk-in cooler.
  • Prepare products.
  • Receive and process telephone orders and communicate with customers and co-workers in person.
  • Take inventory and complete associated paperwork.
  • Clean equipment and the facility daily.
  • Unload and stock product deliveries using a hand truck.
  • Perform additional store tasks such as moving trays, stocking shelves, cleaning, and maintaining signs or equipment.
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