Customer Service Rep(08215) - 2550 Vineyard Ave

Domino's Franchise•Ontario, CA

About The Position

The Customer Service Rep operates equipment, stocks ingredients from delivery and storage areas, work areas, and the walk-in cooler, and prepares products. The role receives and processes telephone orders, takes inventory, completes related paperwork, and cleans equipment and the facility approximately daily. Orientation and training are provided on the job. The position requires communicating with customers and co-workers in person and by phone to process orders, understanding and providing written instructions, handling monetary transactions accurately, and entering orders by computer keyboard or touch screen. A food handlers card is required.

Requirements

  • Food handlers card.
  • Ability to comprehend and provide correct written instructions.
  • Ability to communicate verbally with customers and co-workers to process orders in person and by telephone.
  • Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
  • Verbal, writing, and telephone skills to take and process orders.
  • Motor coordination between eyes and hands/fingers to make precise movements rapidly and accurately.
  • Ability to enter orders using a computer keyboard or touch screen.

Responsibilities

  • Operate all equipment.
  • Stock ingredients from delivery areas, storage areas, work areas, and the walk-in cooler.
  • Prepare products.
  • Receive and process telephone orders.
  • Take inventory and complete associated paperwork.
  • Clean equipment and the facility approximately daily.
  • Communicate with customers and co-workers in person and by telephone to process orders.
  • Enter orders using a computer keyboard or touch screen.
  • Make correct monetary change.
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