Customer Service Rep (08233) 16967 Main St Suite 105 & 106

Domino's Franchise•Hesperia, CA
•Onsite

About The Position

Domino’s Pizza is hiring a customer service representative to help serve customers and support store operations. Team members receive on-the-job orientation and training, and may have opportunities to advance from customer service to management and other roles. The position may be part-time or full-time, with schedules intended to accommodate team members’ other commitments. Store duties include operating equipment, stocking ingredients and supplies, preparing products, receiving and processing telephone orders, taking inventory, completing related paperwork, and cleaning equipment and the facility. The role requires communicating with customers and coworkers in person and by phone, accurately processing orders and payments, and working independently and with others while meeting quality standards. The work involves standing for most tasks, frequent hand use and reaching, and occasional lifting and carrying supplies. Team members may work around changing temperatures, food odors, cornmeal dust, hot surfaces, sharp edges, and moving mechanical parts.

Requirements

  • Must be at least 16 years of age.
  • Ability to understand and give correct written instructions.
  • Ability to communicate verbally with customers and coworkers to process orders by phone and in person.
  • Ability to add, subtract, multiply, and divide accurately and quickly, with a calculator if needed.
  • Verbal, writing, and telephone skills for taking and processing orders.
  • Ability to coordinate eyes and hands or fingers to make precise movements rapidly and accurately.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Ability to perform repetitive tasks, work alone or with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Ability to perform the physical activities described, including standing, reaching, and lifting deliveries weighing up to 50 pounds.

Responsibilities

  • Operate store equipment.
  • Stock ingredients and supplies from deliveries in storage, work areas, and the walk-in cooler.
  • Prepare products.
  • Receive and process telephone orders and communicate with customers in person.
  • Take inventory and complete associated paperwork.
  • Clean equipment and the facility approximately daily.
  • Handle payments and make correct monetary change.
  • Perform tasks involving lifting, carrying, pushing or pulling trays, stocking, and cleaning.
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