Customer Service Rep(04924) - 2201 W. Sample Rd.

Domino's Franchise • Pompano Beach, FL

15h

About The Position

The Customer Service Rep receives and processes telephone orders, communicates with customers and co-workers in person and over the phone, and enters orders using a computer keyboard or touch screen. The position also involves preparing products, stocking ingredients and supplies, receiving deliveries, taking inventory, completing paperwork, and cleaning equipment and the facility approximately daily. On-the-job orientation and training are provided.

The work is primarily performed standing and involves frequent hand use, precise eye-hand coordination, repetitive tasks, and working both independently and with others. Team members may work under stress and must meet quality-control standards, make judgments, and interact with people. Work conditions may include varying weather during outside tasks; in-store temperatures from 36 degrees in the cooler to 90 degrees or above in some areas; food odors, cornmeal dust, cramped cooler spaces, hot surfaces and tools, sharp edges, and moving mechanical parts. Physical tasks may include unloading and moving deliveries, lifting and carrying supplies, pushing or pulling trays on dollies, occasional stair or ladder use, bending, crouching, and reaching.

Requirements

• Ability to comprehend and give correct written instructions.
• Ability to communicate verbally with customers and co-workers to process orders over the phone and in person.
• Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
• Ability to make correct monetary change.
• Verbal, writing, and telephone skills to take and process orders.
• Motor coordination between eyes and hands or fingers to make precise movements rapidly and accurately.
• Ability to enter orders using a computer keyboard or touch screen.
• Ability to perform the described physical tasks, including standing, frequent reaching and hand use, and lifting or carrying items weighing up to 50 pounds.
• Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.

Responsibilities

• Operate all equipment.
• Stock ingredients from the delivery area to storage, work areas, and the walk-in cooler.
• Prepare products.
• Receive and process telephone orders.
• Take inventory and complete associated paperwork.
• Clean equipment and the facility approximately daily.
• Communicate with customers and co-workers to process orders in person and over the phone.
• Unload and move ingredient and supply deliveries using a hand truck.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed