Customer Service Rep(02591) - 15150 W Commerce Rd

Domino's Franchise • Daleville, IN

2d

About The Position

The Customer Service Rep works as part of a Domino’s Pizza store team to serve customers and support food preparation and store operations. Duties include receiving and processing orders by phone and in person, preparing products, stocking ingredients, taking inventory, completing related paperwork, operating equipment, and cleaning the equipment and facility. On-the-job orientation and training are provided. The role requires working with customers and co-workers, following written instructions, handling money accurately, and completing repetitive tasks under quality standards.

Requirements

• Must be at least 16 years of age.
• Ability to comprehend and give correct written instructions.
• Ability to communicate verbally with customers and co-workers to process orders by phone and in person.
• Ability to add, subtract, multiply, and divide accurately and quickly, with a calculator if needed.
• Ability to make correct monetary change.
• Verbal, writing, and telephone skills for taking and processing orders.
• Eye-hand coordination and the ability to make precise movements rapidly and accurately.
• Ability to enter orders using a computer keyboard or touch screen.
• Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality control standards, deal with people, analyze and compile data, and make judgments and decisions.
• Ability to meet the physical demands described, including standing for most tasks, walking, lifting and carrying supplies, pushing or pulling trays, occasional climbing, bending, crouching, reaching, and continuous hand use.
• Ability to work in conditions that may include varying weather, changing temperatures, food odors, cornmeal dust, cramped spaces, hot surfaces, sharp edges, and moving mechanical parts.

Responsibilities

• Operate store equipment.
• Stock ingredients and supplies from the delivery area to storage, work areas, and the walk-in cooler.
• Prepare products.
• Receive and process telephone orders and communicate with customers in person.
• Take inventory and complete associated paperwork.
• Clean equipment and the facility approximately daily.
• Unload deliveries using a hand truck and move ingredients and supplies to storage.
• Perform duties that may include taking out trash and other outside tasks.

Benefits

• On-the-job orientation and training.
• Opportunities for advancement, including potential paths from customer service to management or franchise ownership.
• Schedules described as accommodating employees’ availability.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed