Customer Service Rep(02778) - 308 W. Rollins Rd

Domino's Franchise • Round Lake Beach, IL

1d

About The Position

Customer Service Representatives serve customers in person and over the phone while helping prepare and process pizza orders and complete general store duties. Work includes operating equipment, stocking ingredients and supplies, preparing products, taking inventory, completing paperwork, and cleaning the equipment and facility. Orientation and on-the-job training are provided. The role may be part-time or full-time, and the employer describes opportunities to advance from customer service to management and other roles.

Requirements

• Must be at least 16 years old.
• Comprehend and give correct written instructions.
• Communicate verbally with customers and coworkers to process orders by phone and in person.
• Add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
• Make correct monetary change.
• Have verbal, writing, and telephone skills to take and process orders.
• Coordinate eyes and hands or fingers to make precise movements rapidly and accurately.
• Enter orders using a computer keyboard or touch screen.
• Be able to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality control standards, deal with people, analyze and compile data, and make judgments and decisions.
• Meet the physical demands of the role, including prolonged standing and continuous reaching and hand use; walking short distances; lifting and carrying supplies weighing up to 50 pounds; pushing or pulling trays on dollies; and occasional climbing, bending, crouching, or squatting.
• Be able to talk and hear on the telephone, use near and mid-range vision and depth perception for store tasks, and distinguish hot from cold surfaces.

Responsibilities

• Operate store equipment.
• Stock ingredients and supplies from the delivery area to storage, work areas, and the walk-in cooler.
• Prepare products.
• Receive and process telephone orders, and communicate with customers in person.
• Take inventory and complete related paperwork.
• Clean equipment and the facility approximately daily.
• Perform outside tasks such as removing trash.
• Unload deliveries using a hand truck and move supplies to storage or shelves.
• Complete occasional maintenance and sign-related tasks, such as changing prices.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed