Customer Service Rep(07840) - 730 S PCH #107

Domino's Franchise•Redondo Beach, CA
•Onsite

About The Position

Domino’s Pizza is seeking customer service representatives with strong people skills to help prepare, process, and serve customer orders. The role may be part-time or full-time and offers schedules intended to accommodate employees’ other commitments. On-the-job orientation and training are provided, and opportunities for advancement may include management and other roles within the company.

Requirements

  • Must be at least 18 years old.
  • Ability to understand and provide correct written instructions.
  • Ability to communicate verbally with customers and co-workers to process orders in person and over the phone.
  • Ability to add, subtract, multiply, and divide accurately and quickly, with a calculator if needed.
  • Ability to make correct monetary change.
  • Verbal, writing, and telephone skills for taking and processing orders.
  • Motor coordination between eyes and hands or fingers to make precise movements rapidly and accurately.
  • Ability to use a computer keyboard or touch screen to enter orders.
  • Ability to talk and hear on the telephone.
  • Near- and mid-range vision for most in-store tasks, depth perception, and ability to distinguish hot from cold surfaces.
  • Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Ability to perform tasks from a standing position and walk short distances for short durations.
  • Ability to lift and stack deliveries weighing up to 50 pounds, including lifting cases from the floor onto shelves up to 72 inches high.
  • Ability to carry supplies, including items weighing up to 30 pounds, and carry trays of pizza dough over short distances.
  • Ability to push or pull tray dollies, occasionally navigate stairs or climb a ladder, bend, crouch or squat, and reach continuously in different directions.
  • Ability to use hands continuously for work tasks, including shaping dough, handling a pizza peel and cutter, assembling boxes, and grasping supplies and equipment.

Responsibilities

  • Operate all equipment.
  • Stock ingredients from the delivery area to storage, work areas, and the walk-in cooler.
  • Prepare products.
  • Receive and process telephone orders, including communicating with customers and co-workers in person and by phone.
  • Take inventory and complete related paperwork.
  • Clean equipment and the facility approximately daily.
  • Enter orders using a computer keyboard or touch screen.
  • Unload deliveries using a hand truck and move ingredients and supplies to storage.
  • Perform other team-member tasks, which may include changing sign prices, washing walls, and maintenance.

Benefits

  • On-the-job orientation and training.
  • Opportunities for advancement, including management and other roles within the company.
  • Schedules that may accommodate employees’ other commitments.
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