Domino's Customer Service Rep (04179)

Domino's Franchise•Watkinsville, GA
•Onsite

About The Position

Domino’s is hiring a customer service representative to welcome and assist customers, take and process orders, prepare products to company specifications, and support the day-to-day operation of the store. The role offers flexible scheduling and opportunities to develop skills and potentially advance into management. Work may be part-time or full-time, depending on the arrangement. Team members may make, bake, or take pizzas during busy periods and may work alongside coworkers or independently.

Requirements

  • Must be at least 16 years of age.
  • Must pass a criminal background check.
  • Ability to direct activities, perform repetitive tasks, work independently and with others, and work under stress.
  • Ability to meet strict quality-control standards and coordinate with coworkers and customers.
  • Ability to analyze and compile data and make sound ethical judgments in a timely manner.
  • Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
  • Ability to make correct monetary change.
  • Comfort using a computer keyboard, touch screen, and foot-paddle.
  • Ability to perform duties while standing for most of the shift and to walk, occasionally crouch, squat, stoop, bend, or use stairs.
  • Ability to lift and/or stack product ingredients and supplies weighing up to 50 pounds.
  • Hand-eye coordination for shaping pizza dough, maneuvering a pizza peel and cutter, and folding cardboard pizza boxes.
  • Maintain a professional appearance in accordance with Domino’s and Team Fox image standards.
  • Enthusiastic customer communication, a positive personality, and punctuality.

Responsibilities

  • Greet customers enthusiastically and provide positive, professional customer service.
  • Take customer orders and process telephone orders promptly to support customer satisfaction and timely pizza delivery.
  • Prepare products according to Domino’s specifications and guidelines.
  • Operate, clean, and maintain store facilities and equipment.
  • Take inventory and stock ingredients and supplies from delivery areas to storage, work areas, and coolers; complete associated paperwork.
  • Coordinate with coworkers and customers, perform repetitive tasks, and make timely, sound ethical judgments.
  • Handle basic arithmetic accurately and make correct monetary change.
  • Use a computer keyboard, touch screen, and foot-paddle.
  • Unload bulk product deliveries and lift or stack ingredients and supplies.

Benefits

  • Flexible schedules
  • Convenient locations
  • Opportunities for growth and advancement
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