Customer Service Rep(08518) - Corona Del Mar

Domino's Franchise • Corona Del Mar, CA

2d • Onsite

About The Position

Domino’s Pizza is seeking a customer service representative with strong people skills to help serve customers and support store operations. The position may be part-time or full-time, and schedules are described as flexible around team members’ other commitments. On-the-job orientation and training are provided. The role offers opportunities for advancement, including progression into management or franchise ownership.

Team members operate store equipment; stock, prepare, and handle food products; receive and process customer orders by phone and in person; take inventory and complete related paperwork; and clean the equipment and facility. The work involves standing for most tasks, frequent hand use, repeated bending and reaching, and occasional lifting and carrying supplies. Work conditions include temperature changes, hot equipment, food odors, cornmeal dust, cramped areas, and exposure to sharp edges and moving mechanical parts.

Requirements

• Must be at least 16 years of age.
• Ability to understand and provide correct written instructions.
• Ability to communicate verbally with customers and coworkers, in person and by telephone.
• Ability to add, subtract, multiply, and divide accurately and quickly, with a calculator if needed.
• Ability to make correct monetary change.
• Verbal, writing, and telephone skills for taking and processing orders.
• Motor coordination to make precise, rapid, and accurate movements.
• Ability to enter orders using a computer keyboard or touch screen.
• Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
• Ability to perform the physical tasks described, including standing, walking, lifting, carrying, pushing or pulling trays, climbing or navigating stairs occasionally, bending, crouching, reaching, and continuous hand use.
• Ability to lift deliveries weighing up to 50 pounds.
• Ability to work around hot surfaces and tools, including ovens at 500 degrees or higher, temperature changes, food odors, cornmeal dust, cramped quarters, sharp edges, and moving mechanical parts.

Responsibilities

• Operate store equipment.
• Stock ingredients and supplies from delivery areas to storage, work areas, and the walk-in cooler.
• Prepare products.
• Receive and process telephone orders and take orders in person.
• Take inventory and complete associated paperwork.
• Clean equipment and the facility approximately daily.
• Communicate with customers and coworkers to process orders.
• Unload deliveries using a hand truck and move supplies to storage shelves.
• Perform other store tasks such as stocking, cleaning, and occasional maintenance-related tasks.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed