Customer Service Rep(09229) - 32350 SH 249

Domino's Franchise•Pinehurst, TX
•Onsite

About The Position

Domino’s Pizza is hiring customer service representatives to take and process customer orders and perform general store team-member duties. The role offers part-time or full-time scheduling and on-the-job orientation and training, with opportunities for advancement from customer service to management and other roles. Team members work together to prepare products, serve customers, and maintain the store.

Requirements

  • Must be at least 16 years old for in-store work; must be at least 18 years old for delivery work.
  • Ability to understand and provide correct written instructions.
  • Ability to communicate verbally with customers and co-workers to process orders by phone and in person.
  • Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
  • Ability to make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Motor coordination to make precise, rapid, and accurate movements.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Ability to perform repetitive tasks, work independently and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Ability to meet the position’s physical demands, including standing, walking, lifting, carrying, pushing, pulling, climbing, bending, crouching, reaching, and frequent hand use.
  • Ability to handle deliveries weighing up to 50 pounds and perform other lifting and carrying tasks described in the job posting.

Responsibilities

  • Operate store equipment.
  • Stock ingredients from the delivery area into storage and work areas, including the walk-in cooler.
  • Prepare products.
  • Receive and process telephone orders and communicate with customers in person and by phone.
  • Take inventory and complete associated paperwork.
  • Clean equipment and the facility approximately daily.
  • Unload and move product deliveries using a hand truck, and stock supplies on shelves.
  • Perform outside tasks such as removing trash.
  • Maintain store areas and equipment, including occasional tasks such as changing sign prices, washing walls, and performing maintenance.
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