Customer Service Rep(07817) - 10948 E. Imperial Hwy

Domino's Franchise•Norwalk, CA

About The Position

The Customer Service Rep operates equipment, stocks ingredients from delivery and storage areas, prepares products, receives and processes telephone orders, takes inventory, completes associated paperwork, and cleans equipment and the facility approximately daily. Orientation and training are provided on the job. The role requires communication with customers and co-workers in person and by phone, as well as written communication. It also requires accurate and quick basic arithmetic, handling monetary change, coordinating eye and hand movements for precise tasks, and entering orders by computer keyboard or touch screen.

Requirements

  • Ability to comprehend and give correct written instructions.
  • Ability to communicate verbally with customers and co-workers to process orders over the phone and in person.
  • Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
  • Ability to make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Motor coordination between eyes and hands/fingers to make precise movements rapidly and accurately.
  • Ability to enter orders using a computer keyboard or touch screen.

Responsibilities

  • Operate all equipment.
  • Stock ingredients from the delivery area, storage area, work area, and walk-in cooler.
  • Prepare products.
  • Receive and process telephone orders.
  • Take inventory and complete associated paperwork.
  • Clean equipment and the facility approximately daily.
  • Communicate with customers and co-workers to process orders over the phone and in person.
  • Enter orders using a computer keyboard or touch screen.
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