Customer Service Rep(04918) - 15990 E. Hwy 40
About The Position
The Customer Service Rep works as part of a Domino’s Pizza store team to prepare and serve orders, support customers, and maintain store equipment and facilities. Training and orientation are provided on the job. The role offers potential advancement from customer service to management and other opportunities within the company. The position involves operating store equipment; stocking ingredients and supplies; preparing products; receiving and processing telephone orders; taking inventory and completing paperwork; and cleaning equipment and the facility. Team members communicate with customers and coworkers in person and by phone, enter orders using a computer keyboard or touch screen, and handle money accurately. Work takes place in a store with varying temperatures, food odors, cornmeal dust, cramped areas such as a walk-in cooler, hot oven surfaces, sharp edges, and moving mechanical parts. Some outdoor tasks may involve varying or adverse weather. The position requires extended standing and frequent walking, reaching, bending, and hand use, as well as occasional lifting and carrying supplies, pushing or pulling trays, and navigating stairs or a ladder.
Requirements
- Must be 16 years of age or older.
- Ability to comprehend and give correct written instructions.
- Ability to communicate verbally with customers and coworkers to process orders by phone and in person.
- Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
- Ability to make correct monetary change.
- Verbal, writing, and telephone skills to take and process orders.
- Eye-hand coordination and the ability to make precise movements quickly and accurately.
- Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
- Ability to perform the physical tasks described, including standing, walking, lifting, carrying, pushing or pulling, bending, crouching, reaching, and frequent hand use.
Responsibilities
- Operate store equipment.
- Stock ingredients from the delivery area to storage, work areas, and the walk-in cooler.
- Prepare products.
- Receive and process telephone orders, and communicate with customers in person.
- Take inventory and complete associated paperwork.
- Clean equipment and the facility approximately daily.
- Unload product deliveries using a hand truck and move supplies to storage shelves.
- Use a computer keyboard or touch screen to enter orders.
- Perform store tasks such as stocking, cleaning, and maintaining signs and work areas.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
