Customer Service Rep(07218) - 1991 NE Cornell Rd.

Domino's Franchise • Hillsboro, OR

3d • Onsite

About The Position

This is an entry-level customer service position at a Domino’s store. On-the-job orientation and training are provided. The role involves processing customer orders, preparing products, operating store equipment, stocking ingredients, taking inventory, completing paperwork, and cleaning the equipment and facility. Team members communicate with customers and coworkers, use a computer keyboard or touchscreen to enter orders, and may perform delivery-related tasks, including navigating to addresses and carrying products. The posting states that positions are part time unless otherwise stated; employees may have the opportunity to work full time if store hours permit and they complete training, reliably work shifts, and communicate their needs to a manager. Advancement opportunities include assistant manager, general manager, franchisee, and Manager Corporate Operations.

Requirements

• Ability to comprehend and give correct written instructions.
• Ability to communicate verbally with customers and coworkers to process orders by phone and in person.
• Ability to communicate and interact respectfully and effectively with people across cultures, abilities, genders, ethnicities, and races.
• Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
• Ability to make correct monetary change.
• Verbal, writing, and telephone skills to take and process orders.
• Motor coordination between eyes and hands or fingers to make precise movements rapidly and accurately.
• Ability to use a computer keyboard or touchscreen to enter orders.
• Navigational skills to read a map and locate addresses within the designated delivery area.
• Ability to work with others or alone, perform repetitive tasks, work under stress, meet quality control standards, interact with people, analyze and compile data, and make judgments and decisions.
• Ability to perform the physical activities described, including standing, walking, lifting, carrying, pushing, pulling, climbing stairs or a ladder, bending, crouching, reaching, and continuous use of hands.
• Ability to lift and stock cases weighing up to 50 pounds.
• Ability to work around hot surfaces and tools, sharp edges, moving mechanical parts, food odors, cornmeal dust, cramped spaces, and varying temperatures and weather conditions.

Responsibilities

• Operate all equipment.
• Stock ingredients from the delivery area to storage, work areas, and the walk-in cooler.
• Prepare products.
• Receive and process telephone orders and communicate with customers in person and by phone.
• Take inventory and complete associated paperwork.
• Clean equipment and the facility approximately daily.
• Enter orders using a computer keyboard or touchscreen.
• Make correct monetary change and perform basic arithmetic accurately.
• Read maps and locate addresses within the designated delivery area when performing delivery-related tasks.
• Navigate delivery sites, including adverse terrain, multistory buildings, and private homes, while carrying products.
• Unload bulk product deliveries using a hand truck and stock ingredients and supplies.
• Perform tasks such as shaping dough, assembling pizza boxes, handling pizza tools, and cleaning work areas.

Benefits

• Medical, dental, and vision insurance are available to employees who have worked at least one year and average at least 32 hours per week.
• Sick pay in accordance with Oregon state requirements.
• On-the-job orientation and training.
• Opportunities for advancement.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed