Customer Service Rep(06749) - 3380 Long Prarie Rd

Domino's Franchise • Flower Mound, TX

1d • Onsite

About The Position

Customer Service Representatives help operate the store efficiently and prepare and process pizza orders so customers receive them as quickly and safely as possible. The role suits motivated people who can multitask and work in a fast-paced environment. Daytime and evening shifts are available, with scheduling flexibility ranging from one shift per week to five or six shifts per week.

On-the-job orientation and training are provided, focusing on taking orders, labeling boxes, and making pizzas. The position offers potential advancement from customer service representative to management and, ultimately, General Manager, corporate operations, or franchise ownership.

Requirements

• Must be at least 16 years of age.
• Ability to comprehend and give correct written instructions.
• Ability to communicate verbally with customers and coworkers to process orders by phone and in person.
• Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
• Ability to make correct monetary change.
• Verbal, writing, and telephone skills to take and process orders.
• Motor coordination between eyes and hands or fingers to make precise, rapid movements accurately.
• Ability to enter orders using a computer keyboard or touch screen.
• Ability to work alone and with others, work adequately under stress, perform repetitive tasks, and meet strict quality-control standards.
• Ability to direct activities, satisfy unhappy customers, analyze and compile data, and make judgments and decisions.
• Ability to perform the described physical tasks, including standing, walking, lifting and carrying items weighing up to 50 pounds, pushing trays on a dolly, and occasional stair or ladder use.
• Ability to work amid the stated environmental conditions, including hot surfaces, temperature changes, food odors, cornmeal dust, cramped spaces, and moving mechanical parts.

Responsibilities

• Operate store equipment and maintain store equipment.
• Stock ingredients and supplies from delivery areas to storage, work areas, and the walk-in cooler.
• Prepare products and make pizzas.
• Receive and process telephone orders, including taking orders by phone and in person.
• Complete required paperwork.
• Clean equipment and the facility daily.
• Label boxes.
• Unload bulk product deliveries using a hand truck and carry and stock supplies.
• Meet quality-control standards and help address unhappy customers.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed