Customer Service Rep(05311) - 933 W Center St, Ste 1

Domino's Franchise•Greenwood, AR

About The Position

The Customer Service Rep provides customer service over the phone and in person, promotes Domino’s products and specials, and handles cash and credit card payments. The role also includes cross-training in product and ingredient preparation, store opening and closing procedures, pizza oven operation, and boxing orders for delivery or carryout. The employee checks products against quality standards and helps foster a fast-paced, energetic, team-oriented atmosphere while meeting Domino’s grooming, uniform, and appearance standards.

Requirements

  • Speak and write clearly and accurately.
  • Demonstrate comprehension of a computer-based order entry system.

Responsibilities

  • Uphold Domino’s grooming, uniform, and appearance standards.
  • Collect cash and credit card payments.
  • Promote pizza products and specials.
  • Receive cross-training in preparing products and ingredients, opening and closing procedures, operating the pizza oven, and boxing products for delivery or carryout.
  • Check products for accuracy against quality standards.
  • Respond promptly to store phone calls and assist carryout customers.
  • Provide quality customer service to internal and external customers over the phone and in person.
  • Contribute to and promote an atmosphere of teamwork, energy, and fun.
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